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  • CricketFan
    replied
    Error was listed in the 2012 forum thread I think.

    2013 trial worked, but after I updated with the purchased licence, it now black screens on startup of the game.

    I reinstalled the game. Initially it worked, but erratically to keyboard use...Touch screen didn't work at all. Reboot of the tablet, and now the game comes up with another error. CreateDevice (null)

    The lastest version of Directx is loaded on this tablet.

    I'd suggest it still has issues somehow with the integrated graphics chip.
    Last edited by CricketFan; 08-11-2013, 01:41 PM.

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  • Sureshot
    replied
    Trial of 2013 worked with some issues, but 2012 doesn't work at all? Do you get an error with 2012?

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  • CricketFan
    replied
    Originally posted by Sureshot View Post
    Nithoos - Is your laptop HP and have you got the drivers for it direct from HP?

    CricketFan - Is your tablet HP and have you got the drivers for it direct from HP?
    I have an Asus SmartTab Win8 tablet. This is full version of Windows8 and not the RT version. It does have an integrated graphics chip, but the game trial did appear to work. Cricket Captain 2012 doesn't work however.

    As for touchscreen response, it appeared to be intermittment with touchscreen response to a corresponding menu option or in-game command etc.

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  • Sureshot
    replied
    Nithoos - Is your laptop HP and have you got the drivers for it direct from HP?

    CricketFan - Is your tablet HP and have you got the drivers for it direct from HP?

    Leave a comment:


  • nithooos
    replied
    Originally posted by Sureshot View Post
    Can you contact us through the contact page and we can give you a new 2-day trial code to try out these new things.

    I still think you need to try uninstalling and re-installing drivers, even if they are up to date, they can corrupt.

    Have you successfully run previous versions of the game?

    This is a brand new laptop. so i have not tried any other ICC games in this before.

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  • Sureshot
    replied
    Can you contact us through the contact page and we can give you a new 2-day trial code to try out these new things.

    I still think you need to try uninstalling and re-installing drivers, even if they are up to date, they can corrupt.

    Have you successfully run previous versions of the game?

    Leave a comment:


  • nithooos
    replied
    Originally posted by Sureshot View Post
    Okay, right click the game shortcut and select properties, now select Shortcut and then in the Run option you will have three options. 'Normal Window' should be default, set it to Maximised, then Apply and OK. After that can you select the Compatibility tab (still within the game properties menu as above) and tick 'run this program in compatibility mode for' and select XP Service Pack 3, apply and OK. I'm not convinced this is the issue, but worth trying out.

    Do you have a separate graphics card installed?

    If not, I think you need to uninstall and then re-install your drivers to ensure they haven't been corrupted somehow.
    I Do not have a seperate graphics card but games with high end graphics works fine on mine pc. My trial period got timed out two weeks back so i cannot try the option you have given me. :-(

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  • Sureshot
    replied
    Okay, right click the game shortcut and select properties, now select Shortcut and then in the Run option you will have three options. 'Normal Window' should be default, set it to Maximised, then Apply and OK. After that can you select the Compatibility tab (still within the game properties menu as above) and tick 'run this program in compatibility mode for' and select XP Service Pack 3, apply and OK. I'm not convinced this is the issue, but worth trying out.

    Do you have a separate graphics card installed?

    If not, I think you need to uninstall and then re-install your drivers to ensure they haven't been corrupted somehow.
    Last edited by Sureshot; 07-14-2013, 03:44 PM.

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  • nithooos
    replied
    Originally posted by Sureshot View Post
    Okay, try changing your screen resolution to 1024*768.
    tried that.. still it was not working..

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  • Sureshot
    replied
    What model is the tablet?

    By "not perfect" how would you describe that in a bit more detail?

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  • CricketFan
    replied
    I have got the trial working on my Windows8 tablet, although its not perfect with the touch screen response.

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  • Sureshot
    replied
    Okay, try changing your screen resolution to 1024*768.

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  • nithooos
    replied
    Originally posted by Sureshot View Post
    Screenmode errors are normally caused by an out of date graphics driver or the correct graphics driver not being installed. Click Windows Start button, in the search bar type dxdiag and press enter. When the diagnostic has finished go to the display tab, does it say something like: default display driver (8-bit)?

    We can supply another 2-day trial code in the event of not being able to fix this before it expires.
    My drivers are the latest. 9.17 and the current display mode 1366*768 (32 bit) 40hz

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  • Sureshot
    replied
    Have you updated the drivers on your tablet?

    What resolution is your tablet?

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  • CricketFan
    replied
    Originally posted by nithooos View Post
    I just download the ICC 2013 and when i tried to run the program it said "could not find Compatible ScreenMode" I am using windows 8 with Inter HD 4000 graphics. what should i do to run the game?

    thanks
    This is the same issue I was having running the game on a Win8 tablet with that same video chipset.

    I haven't been able to resolve it.

    Leave a comment:

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