Support for Cricket Captain 3
What are the Minimum PC Specifications?
- 1GHz processor or higher
- System Memory. 256MB (98SE/ME/XP/2000) 512MB (VISTA). (we would advise that you turn off any background programs under Windows Vista to improve software performance)
- Windows Operating System. 98SE, ME, 2000, XP, Vista
- 300 MB free hard disk space
- CD-ROM x 4
- DirectX 9.0 compatible Graphics Card with 64 MB of Video Memory *Please note: International Cricket Captain 3 does not support Integrated/Onboard graphics chipsets and laptops.
- DirectX 9.0 compatible sound card (16 bit)
- DirectX 9.0c (included on CD)
- Keyboard and Mouse.
Broadband internet connection is required for Internet play and product update.
Please note: your Graphics card must be compatible with DirectX 9.0c.
To ensure that you have DirectX 9.0c or higher installed and that your Graphics card is DirectX 9.0 compatible please use the following instructions.
How to access the DirectX Diagnostic Tool regarding Windows XP and Vista.
A. From your Windows XP Desktop.
- Click on the Start button,
- Click on the Run option,
- Type dxdiag and press your Enter key or click OK,
- The Direct X Diagnostic Tool will load up
B. From your Windows Vista Desktop
-Click on the Start button.
-In the Start/Search Box type DXDIAG and press Enter or OK.
-The Direct x Diagnostic Tool will load up.
DirectX information you need to check regarding the Graphics card.
- The information displayed will contain all of your system details.
- The last line of the system information will be the version of DirectX you have installed.
This should read DirectX 9.0c or higher.
- To check the DirectX compatibility of the Graphics Card, click on the Display Tab at the top of the screen, look in the Driver details section on the right hand side and check that the last line reads DDI Version 9 or higher if the version is lower than 9 then the card is not compatible with International Cricket Captain 3.
We recommend the Computer that the game has been installed on matches or exceeds the specification as stated on the rear of the product and that you are running the game on the specified Operating System and that you ensure that you have the latest Video Card and Sound Card drivers.
Issues regarding Windows 2000 software
The install/uninstall buttons on the launcher do not work on some Windows 2000 machines. If this is the case, then you can install the game by browsing to your CD-ROM drive and double clicking the setup.exe file. You can uninstall the game from Add/Remove Programs by selecting the START menu, Control Panel, Add/Remove Programs. Find Cricket Captain 3 in the list and click remove.
What should I do first regarding this game?
1.We would recommend that when you have installed the game that you check for any updates using the Internet game option from the game front menu. When you connect to the server your version will be verified and if any updates are available you will be given the option to download them at this point. Updates can only be obtained from the Server.
Note:
Broadband internet connection is required for internet play and product update.
Please ensure that you have read the manual before you start. This will give you an insight into the options that are available within the game and how to select your teams, change bowling tactics,batting,settings etc.
If you have any questions regarding the game then please refer to the manual first.
How do I install the software on Windows XP / Windows Vista?
You will need to install the software using an account on Windows XP / Vista with Full Administrative Rights.
- Insert The International Cricket Captain 3 CD into your DVD-ROM / CD ROM drive.
- Select Install from the window that pops up. If the window does not appear, you can bring it up by going to My Computer ( Windows XP ) Computer ( Windows Vista )and double clicking The International Cricket Captain 3 CD icon.
- Follow the step-by-step instructions. The installer will install the game to your machine in the location you request.
- To play the game, double left click on the shortcut that has been placed on your desktop or select The Cricket Captain 3 icon that appears in Start > All Programs > Xplosiv > Cricket Captain 3 > Cricket Captain 3
Note: The default installation path is
C:\Program Files\Xplosiv\International Cricket Captain 3
If you experience any issues regarding the CD / DVD not auto running or not allowing you to select the install option to install the game, from the game launcher menu, then please try the following.
- Place the CD / DVD you have purchased into your drive.
- Double left click on the “My Computer” icon. This can either be found in the “Start” options menu or on your "Windows Desktop".
- Right click on the “Game Icon” that appears above the drive letter that the disc is inserted in.
- Left click on the option "Explore".
- Search for the file “Setup.exe” ( Icon of 2 arrow heads pointing to bottom right of box )
- Double left click on the file “Setup.exe” and the installation shield should launch. Please follow any prompts that are displayed on the screen.
How do I uninstall the software?
You can uninstall the software in the following ways.
Use the uninstall option from the game launcher menu.
Or,
Windows 98SE/ME/2000/XP
From the Desktop Start option
1.Open up the Control Panel.
2.Launch Add/Remove Programs.
3.Select Cricket Captain 3.
4.Click Remove and follow the on-screen instructions.
Windows Vista
From the Desktop Start option
1.Open up the Control Panel.
2.Launch Programs and Features.
3.Select Cricket Captain 3.
4.Click Uninstall and follow the on-screen instructions.
Are there any patch updates for this software.
There may be patches from time to time for the game. These will be delivered automatically when you click on the Internet Game option from the Main Menu. If there is an update available, you will be given the option to download it at this point. You can only update the software through this option no offline patches are available.
Where can I find the pdf version of the manual?
You can either locate the manual using the game launcher front menu or from your Windows Desktop. Go to Start > My Computer ( Computer ) > right click on the drive that contains the Cricket Captain 3 software > left click on explore > double left click on the folder called Autoplay > double left click on the folder called Manual > double left click on the manual icon.
This will allow the manual to be viewed.
Please ensure that you have the latest copy of Adobe Acrobat Reader installed on your PC as the manual is a .pdf file and requires this software so that it can be viewed.
How do I load / Delete my saved game?
To Load
From the game main menu choose Load Game, then left click on the saved game you wish to load.
To Delete
From the game main menu choose Load Game and then move your mouse over the game you wish to delete so that it becomes highlighted. Press the delete key on your keyboard, you will be asked to confirm the deletion, answer yes to the question, and then the saved game will be deleted from your list.
How do I change my options from within the current game I am playing?
Choose the Menu option at the bottom left of your screen. This will give you the opportunity to change options such as Highlights or allow you to view the Bowling controls help, etc. You can also change the game options from this menu as well regarding Full Screen, Highlight Sounds, Commentary and Animated Background. Use the option, return to match, or back, to exit the menu options and return back to your game.
How do I save my current game?
Choose the Menu option at the bottom left of your screen. This will give you the option, Save and Exit. You can choose either Save only or Save and Exit.
How do I start the game?
The game should auto run when you insert the CD into the drive. If you experience issues regarding this then you can start the game using the desktop icon or from the Start > All Programs ( Programs ) > Xplosiv > Cricket Captain 3 > Cricket Captain 3 icon.
How can I change the options Full Screen, Menu Sound, Menu Music, Highlight Sound, Commentary or Animated Background?
You can access the options menu in two ways.
Choose the options section from the game front menu.
Note: You can only select the Menu Music option from within this option. The Menu Music option from within the game options menu will be greyed out.
Or
Choose from within your current game the Menu option, bottom left hand corner of the screen, and then select the Options function. Note: Menu Music cannot be chosen from within this option.
Where are the saved files located?
Windows Vista =
C:\Users Folder\User name or Account Name\appdata\Local\VirtualStore\ProgramFiles
\Xplosiv\International Cricket Captain 3\Saves (Cap & Save File).
Depending on the Vista Software that you have installed and any user accounts created the path may vary slightly.
Windows XP =
C:\Program Files\Xplosiv\International Cricket Captain 3\Saves \ (Cap & Save File)
Where can I obtain support for this product?
Support is split into two areas.
1. The product that you obtained is supported by Childishthings. Support can be obtained for this by completing the support form.
2. Enquiries about lost activation codes or other Softwrap related support issues should be directed to:support@softwrap.com You have already installed the trial version of International Cricket Captain 2008 on your PC or you are asked to enter a license key code when you install the Full Retail Version.
If you have used the trial version of this game and it has expired then please ensure that you have removed the trial version from your PC before installing the retail product (CD in box). You may find that if you do not remove it you may be asked to enter a license key code when you install the retail version. The Retail version does not use key codes to activate the game.
File INSTMSI30.EXE not found error message when installing software
The issue seems to be related to the installer option that you have on your PC and this may require updating from the Microsoft Website.
When I launch the Cricket Captain 3 software I receive the following error message, 'could not get caps for device'
This can be linked to a couple of things.
1. The game is being run with an Integrated Graphics Chip set.
Please note: Integrated Graphics Chipsets / Laptops are not supported by the game.
2. Either you have recently re-installed your Windows Software and have not installed or updated your Graphics card driver, or the graphics card driver has become corrupt.
To ensure that you have the correct driver installed please use the following instructions.
How to access the DirectX Diagnostic Tool regarding Windows XP and Vista.
A. From your Windows XP Desktop.
- Click on the Start button,
- Click on the Run option,
- Type dxdiag and press your Enter key or click OK,
- The Direct X Diagnostic Tool will load up,
B. From your Windows Vista Desktop
From Windows Desktop
-Click on the Start button.
-In the Start/Search Box type DXDIAG and press Enter or OK.
-The Direct x Diagnostic Tool will load up.
DirectX information you need to check regarding the Graphics card is as follows.
-To check the Driver of the Graphics Card, click on the Display Tab at the top of the screen, look in the Driver details section on the right hand side and check that the Main Driver: information does not read vga.dll.
-Look in the Device section on the left had side and check that you have information regarding your Graphics Card in the following fields.
1.Name: ( this should display the make and name of the Graphics card option you have installed )
2.Approx Total Memory: (This should display the amount of memory that you Graphics option has to utilize) this should read 64MB or higher.
If there is no information in the Name: or Approx Total Memory: fields and the driver name is vga.dll then you will need to obtain information about you Graphics Option ( from your PC specification or manufacturer ) and install the latest driver for that option from the PC manufacturers website or the Graphics Chipset Manufacturers website.
When I start a game the Ball, Bat or parts of the Stadium are Black.
We have found that Integrated Graphics Chipsets which are used in PC's and Laptops do not support the requirements of the game regarding the new Engine that Cricket Captain 3 uses. We have advised on the rear of the product and within the specification of this FAQ that Integrated Graphics Chipsets and Laptops are not supported by the game.
